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Function: Human Resources
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Title: Human Resources Coordinator
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Approved By (Title):
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Human Resources
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Date: 22nd April 2026
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Location
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USA – Lavergne, TN; Roseville, CA; West Chicago, IL, Dublin; Ireland
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Purpose of Role
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The Human Resources Coordinator is responsible for assisting with the implementation and administration of human resources (HR) policies and procedures for assigned sites in accordance with the Company’s policies, procedures, and initiatives and with local laws, regulations, and guidelines. The incumbent must assist with managing HR activities for assigned sites in a manner that supports business needs and business development.
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Reporting to
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Human Resources Manager
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Principal Accountabilities
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- In coordination with HR management:
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- Ensure compliance with and keep abreast of Company’s policies, procedures, and initiatives and with local laws, regulations, and guidelines
- Oversee HR management activities, including recruitment, training, compensation, promotion, termination, performance management, and career development
- Coordinate the onboarding of new agency staff and employees, including undertaking Company/HR Inductions
- Provide guidance to management personnel regarding HR issues, identifying practical solutions to complex and diverse HR issues, and recommending appropriate action plans
- Implement, maintain, and/or provide input as applicable regarding the Company’s policies and procedures related to areas of responsibility
- Guide the disciplinary process and conduct any necessary internal investigations where applicable, and follow up related to personnel issues
- Implement and monitor the employee appraisal process
- Manage contingent workforce and associated manpower requirements; reconcile staffing agency invoices with approved hours and submit to Accounts Payable
- Coordinate and/or conduct necessary employee training and make training recommendations as applicable.
- Provide superior customer service to employees and assist them with HR issues, inquiries, and policy interpretation.
- Assist Payroll with the benefits enrolment process, benefit changes and disputes.
- Assist with the administration of leaves of absence in accordance with internal policies and regulatory requirements.
- Work with payroll to resolve issues.
- Create and maintain personnel files and other applicable HR documentation, ensuring legal compliance.
- Compile and submit applicable HR statistical and management reports.
- Work closely with HR management and EHS personnel to support compliance with all EHS policies and procedures, to ensure a safe work environment.
- Help maintain positive employee relations and help ensure that employees are treated fairly.
- Participate in required and assigned training.
- Other duties as assigned
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Key Performance Indicator (KPIs)
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- Compliance rate: track adherence to labour laws, regulations and internal policies.
- Performance Management Effectiveness: Evaluate the effectiveness of the performance management system, including the completion rate of performance reviews and the alignment of employee performance with organisational goals.
- Training & Development: Measure the percentage of employees participating in training and development programs.
- Employee Satisfaction/Engagement scores: Assess employee satisfaction and engagement levels through surveys and feedback mechanisms.
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Key Relationships
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- Internal – All levels of personnel
- External – Staffing agencies, vendors, legal counsel
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Experience / Qualification Required
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- High School Diploma or equivalent
- Minimum level 3 CIPD in HR, or equivalent in Business Administration, or related field preferred
- Minimum of two years of experience in HR administration, ideally in a manufacturing or similar working environment
- Demonstrated independent judgment and initiative
- Working knowledge of local employment laws, regulations, and guidelines
- Strong interpersonal and verbal and written communication skills and the ability to work effectively with a broad range of individuals at multiple levels
- Ability to exercise discretion and maintain confidentiality
- Ability to analyse information and to define and solve problems
- Ability to manage multiple tasks, meet deadlines, and work in a fast-paced environment
- Ability to make effective presentations
- Strong organisational skills and attention to detail, including the ability to maintain and organise records and documentation
- Ability to work independently and with some autonomy
- Knowledge of modern office practices, equipment, and software, including proficiency with MS Office Suite
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Skills and Competencies
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- Adaptability – Adapts to change, open to new ideas and responsibilities. Ability to respond appropriately to situations and take effective action.
- Communication – Ability to listen and understand instructions, communicates appropriately and clearly (written and verbal), delivers presentations, has good listening skills.
- Computer Skills – Skilled with computers, takes advantage of new technology, learns new tools quickly, and uses technology to enhance job performance.
- Conflict Management – Good listener, committed to finding solutions to problems, works well with difficult people.
- Customer Service – Works well with customers, promotes a positive image of the company, and strives to solve issues raised by customers.
- Decision Making – Able to reach decisions, takes a thoughtful approach when considering options, seeks input from others, and makes difficult decisions.
- Dependability – Meets deadlines, works independently, accountable, maintains focus, punctual, good attendance record.
- Ethics – Honest, accountable, maintains confidentiality.
- Initiative – Takes action, seeks new opportunities, strives to see projects to completion.
- Innovation – Creative, offers new ideas, risk taker, adaptable to change.
- Interpersonal Skills – Builds strong relationships, is flexible/adaptable, works well with others, solicits feedback.
- Job Knowledge – Understands facets of the job, aware of duties and responsibilities, keeps job knowledge current.
- Organisational Skills – Information organised and accessible, maintains efficient workspace, manages time well.
- Problem Solving – Strives to understand contributing factors, works to resolve complex situations.
- Productivity – Manages workload, works efficiently, meets goals and objectives.
- Quality – Strives to eliminate errors, accurate work is a priority, seeks opportunities to improve product/services.
- Results Driven – Defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement.
- Self-Development – Looks for opportunities to increase knowledge, works to increase responsibility, strives to achieve personal goals.
- Sense of Urgency – Meets deadlines, establishes appropriate priority, and gets the job done in a timely manner.
- Stress Tolerance – Displays emotional resilience and the ability to withstand pressure on an on-going basis. Deals with difficult situations while maintaining performance.
- Teamwork – Accountable to team, works to meet established deliverables, appreciates view of team members, respectful.
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Working Conditions / Physical Demands
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Working Conditions
- Work is normally performed in a typical office work environment
- Occasional exposure to noise, dust, heat, fumes, and weather conditions
- Typical use of office equipment, including computers, telephones, copiers, etc.
- Long periods of sitting, standing, walking, and telephone speaking and listening
- Must be able to wear personal protective equipment such as a hard hat, safety shoes, safety glasses, earplugs, fitted dust mask, etc., as required
- Maybe required to travel to other sites as needed
- Must be able to take on new assignments as needed, regardless of existing workload
- Must be able to work under deadlines and related stresses in a timely manner
- Must be able to handle personnel issues and situations as they arise in a professional manner
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